Support

We read every message. Most requests are answered within 24 hours (Mon–Fri, CET).

Contact us

General support: support@travelscanning.com
Privacy or data requests: privacy@travelscanning.com

Before you write

These cover most questions we get. If your issue is here, it's usually faster than emailing:

• FAQ on the home page — pricing, languages, EV support, scoring model
• App won't load results — force-quit and reopen. If it persists, check your internet and try a different network.
• Wrong language or region — the app follows your iOS language setting. Change it in Settings → General → Language & Region.
• Delete my account — Settings → Account → Delete account. This removes your email, points balance and booking history immediately.

Report a bug

Include your iOS version, iPhone/iPad model, and (if possible) the exact search you were running. Screenshots help. Send to support@travelscanning.com.

Business & press

Partnerships, media requests and affiliate program: hello@travelscanning.com.

Company

TravelScanning is operated by LyteFast, 60 rue François 1er, 75008 Paris, France. SIREN 988054227.